Summary:The ERM Manager, Vendor Risk Management will use their risk management expertise to oversee and energise the people and product that fulfill the company's enterprise-wide Vendor Risk Management strategy. This role works individually, with other Risk Management Staff, and with other departments on a daily basis and reports to the Director, Enterprise Risk Management.
Develop and implement vendor risk responses to help assure that risk factors and events are addressed in a cost-effective manner and in line with business objectives.
Establish and maintain guidelines/policies/procedures as a second line of defense (critical challenge) on items such as key risk indicators or key performance indicators.
Provide high-quality service to internal customers by developing and providing vendor risk strategies and being proactive in assessing information and understanding the applicable risks to each operating segment.
Uphold a positive brand for the Vendor Risk Management program through effective communication and collaboration with business leadership, vendors, and other program stakeholders.
Assist in the maintenance of the Risk Management Information System (Archer) for analyzing and reporting risk data to senior management and the Board of Directors.
Lead and/or guide the Vendor Risk Management team in performing vendor risk assessments, providing research, analysis, findings, recommendations, and other outputs. This includes on-site vendor assessments, reviews of vendor artifacts, analysis of changes in vendor relationships, and internal governance reviews.
Advise on risk mitigation strategies for the organization's critical vendor risks.
Maintain Vendor Risk Management policies, risk profile and tolerance statements as well as documentation.
Create and deliver educational programs and training for business unit management and general staff.
Encourage teamwork, professionalism and high morale throughout the Risk and Compliance department and assist other risk groups as needed.
Propose and assist in updating and implementing process and procedural improvements within the Vendor Risk Management program, as well as the ERM department as a whole.
Effectively communicate with senior leadership both orally and in writing; interpreting and documenting the facts and conclusions on the various risk processes, including risk assessments, KRIs and KPIs. This will include drafting and issuing reports that summarize risks, along with facilitating a comprehensive vendor risk analysis. This also includes providing expert advice in the risk area, such as recommendations for improvements.
Create efficiencies within work tasks to eliminate or reduce manual processes.
Qualifications and Skills
Proficient knowledge of risk management and internal control standards.
High familiarity with analytical and collaborative tools, including spreadsheet (Excel, Sheets), presentation (PowerPoint, Slides), word processing (Word, Docs), and GRC (Archer) software
Strong communication skills, both orally and in writing.
Solid interpersonal and relationship building skills, including working well with others as a team.
Ability to motivate others and gain general consensus.
Ability to work with all levels of management and across business units and departments.
Ability to present to small and large groups.
High performer who can be effective working with different levels of an organization.
Strong analytical and critical thinking skills, including being detail-oriented.
Skilled in problem solving; creativity in resolving unique and challenging business problems; good business judgment.
Ability to work from a strategic focus and align tactical work to upper level strategy.
Effective organization and time management skills, including the ability to adjust personal and team priorities as needed as directed.
Ability to synthesize multiple tasks and timelines into holistic, clearly defined milestones and deliverables for yourself and others.
Minimum of Bachelor's degree in Business Management, Accounting, Systems Management, Operations Risk or equivalent.
6+ years of work experience with consulting, information technology, audit, data analysis and/or risk management.
Ability to travel up to 35%.
Payments industry and/or Financial Technology experience.
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
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