Performs full range of duties related to processing patient information for visits which may include: reception, registration, charge capture and charge entry, appointment scheduling, medical records management and telephone management. Responsible for accurate and timely input of collected information into the hospital information systems. Specializes in certain functions: billing, coding, complex scheduling and monitors and assures that all functions are completed in an accurate, efficient, and customer friendly manner. May coordinate the duties of PRA 1's or less experienced support staff. May assist in training peers and/or less experienced support staff.
High school diploma or GED; or equivalent experience.Two (2) years previous office experience; medical office experience preferred. Ability to use various hospital information systems (which may include HBOC, IDX, Imagecast, eRecord, CIS, Raintree, Quicklink, PC Easy, etc.); Microsoft Outlook, Word, Excel experience is highly recommended; ICD9/CPT coding is desirable.
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