Highland Hospital Job - 39439303 | CareerArc
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Company: Highland Hospital
Location: Rochester, NY
Career Level: Entry Level
Industries: Healthcare, Pharmaceutical, Biotech


Responsibilities include but are not exclusive to research for patient records and test results in direct support of the APP group in Presurgical Testing. Management in Erecord of Inbasket for communication between APP group and physician offices.  COVID appointment scheduling for all scheduled surgery patients.  Coordination between testing centers/surgical offices and patients.   Qualified candidates must be able to work per diem hours (min 32 hours each 8 week scheduling block), Monday-Friday, days.


  1. Education:  Associate's Degree, or equivalent experience. 
  2. Experience:  1-2 years  in a medical office setting; Understanding of Erecord preferred; able to function in a fast paced environment; and handle customer service on a continuous basis.
  3. License/Certification Required: none
  4. Skills:  Medical terminology preferred. Able to utilize computer programs, answer multiple phone lines, operate fax/copier machines, interact with customers in a positive manner, and assemble charts in an orderly designated fashion. Must have good communication skills (both written and verbal), computer skills (Erecord, Microsoft Office), be able to multi-task and follow directions, and provide excellent customer service.

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