Hilton Atlanta Airport Job - 38572552 | CareerArc
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Company: Hilton Atlanta Airport
Location: Atlanta, GA
Career Level: Hourly
Industries: Hospitality, Travel, Leisure

Description

Hilton Atlanta Airport

Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.



Qualifications

  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player with or without reasonable accommodation.
  • Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and serviceware. 
  • Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel. 
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.
  • Ability to stand for long periods of time with or without reasonable accommodation.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.


Responsibilities

  • Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware. 
  • Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. 
  • Greet guests and respond to requests in a friendly and courteous manner. 
  • Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function. 
  • Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. 
  • Replenish beverages as necessary, and check with guests for overall satisfaction. 
  • Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function. 
  • Comply with attendance rules and be available to work on a regular basis. 
  • Perform any other job related duties as assigned.


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