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Company: Houston Methodist Sugar Land Hospital
Location: Sugar Land, TX
Career Level: Director
Industries: Healthcare, Pharmaceutical, Biotech


Work Shift: DAY

Work Week: Full Time

Job Summary

Houston Methodist Sugar Land Hospital is seeking a Director of Care Management and Social Work.

The Director provides operational leadership to case management and social work services for an integrated, multidisciplinary department that supports caregivers to provide the highest quality and clinically most appropriate care to patients while promoting the most cost effective utilization of the hospital`s resources. Provides leadership, guidance and direction to the staff as appropriate. Responsible for quality, functional excellence and accomplishment of operational objectives.


  • Plans, budgets and organizes department to accomplish operational and strategic objectives and operates within budget. Sets priorities and goals in consultation with senior management. Responsible for the finances of the department.
  • Plans and organizes day to day operations and activities of the department. Sets priorities and functional standards, gives direction to staff as necessary.
  • Ensures that outcomes of management activities are integrated and maintained in a clinically appropriate manner. Works collaboratively and maintains active communication with physicians, nursing and other members of the multidisciplinary care team. Identifies and plan strategies to reduce length of stay and resource consumption while providing excellent customer / patient service.
  • Organizes, oversees and leads work efforts 0as appropriate to ensure the best possible delivery of service and high customer/patient satisfaction. Facilitates communication with hospital departments, payers and external case managers.
  • Promotes a satisfied, competent employee work environment by establishing a climate for growth and challenge, doing timely performance appraisals, providing development and mentoring of subordinates and staff. Develops subordinates to perform these same functions.
  • Hires, coaches, trains, disciplines and terminate staff as necessary. Develop subordinates to perform these same functions.
  • Responsible for ensuring compliance with local, state, federal and joint commission standards.
  • Demonstrates critical thinking in handling complex situations.
  • Demonstrates the components of the I CARE values statement (Integrity, compassion, Accountability, Respect, Excellence)
  • Demonstrates ServicePRIDE standards (smiles and make eye contact; greets each patient and visitor; seeks out patient and visitor contact; displays appropriate body language at all times; take 5 minutes each day to go above and beyond for one patient or visitor; honors diversity; thanks every customer.
  • Follows all safety rules while on the job. Report all accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace.
  • Other duties assigned


  • Bachelor of Science in Nursing (BSN) required.
  • Masters Degree (MBA or Masters in Health Related Field) preferred.


  • 5 years experience in case management, social work or utilization management with at least 2 years in a management position.
  • Experience with computers and related software (MS Excel and Interqual preferred)


  • Current license to practice as an Registered Nurse (RN) in the State of Texas.


  • Excellent interpersonal, oral and written communication skills, including negotiation and mediation skills
  • Evidence of strong leadership skills, problem-solving ability, collaborative skills and working relationships with physicians.
  • Advanced time management and prioritization skills.
  • Excellent analytical skills


  • Office, clinical and non-clinical areas of facility.

Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor – priority referral Protected Veterans requested.

Company Profile

Since 1998, Houston Methodist Sugar Land Hospital has been serving Fort Bend and the surrounding counties. Residents have come to rely on a level of compassionate care and leading-edge technology that was once available only in the Texas Medical Center. With 243 licensed beds, 20 operating rooms and over 1,900 employees, Houston Methodist Sugar Land Hospital was designed to provide comprehensive, personalized care for the community.

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