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Company: Houston Methodist Willowbrook Hospital
Location: Houston, TX
Career Level: Entry Level
Industries: Healthcare, Pharmaceutical, Biotech

Description

Work Shift: AS NEEDED

Work Week: This position will work as needed approximately 16-20 hours per week; must be available to work during weekdays, plus a minimum of at least one weekend per month.


Job Summary

JOB SUMMARY: The Cardiology Diagnostic Technician I is an entry level Technician that performs electrocardiograms (12 lead EKGs) and Holter monitor applications for both inpatient and outpatient exams. Processes and transmits EKG and Holter monitor data to designated software applications. Ensures exams are available for physician interpretation for completion of exam, including paperwork and reconciliation of exams. This job collaborates with all members of the patient care team.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

I. Provides personalized care and service by consistently demonstrating our I CARE values:

  • INTEGRITY: We are honest and ethical in all we say and do
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions
  • RESPECT: We treat every individual as a person of worth, dignity, and value
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate

II. Focuses on patient/customer safety
III. Delivers personalized service using HM Service Standards
IV. Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
V. Intentionally rounds with patients/customers to ensure their needs are being met
VI. Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

PRIMARY JOB RESPONSIBILITIES

PEOPLE

1. Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.

SERVICE

1. Performs diagnostic electrocardiograms (12 lead EKGs) and Holter monitor exams that require precise placement of electrodes to the assigned area for accurate EKG data. Proactively identifies issues and how to address them for optimum results.

2. Provides care for the physical needs of patients when conducting the EKG and/or Holter exams. Educates patients on the required care of the monitoring unit and electrode care, who require inpatient or outpatient Holter monitoring.

3. Provides direct assistance to physicians and other health care team members during diagnostic exams.

QUALITY/SAFETY

1. Identifies changes or abnormalities in EKG morphology when performing exams or processing data. Takes corrective action or communicates immediately, when appropriate, to proper personnel for the best results.

2. Reviews the quality of EKG tracings for the patient care team and interpreting physician.

3. Ensures all patient care equipment has had QC performed as required and is in safe working order prior to use. Reports any malfunctions to management and regularly practices preventive maintenance procedures; calls for service if needed.

FINANCE

1. Provides accurate and complete documentation of patient procedures. Enters charges at the time service is delivered, when applicable.

2. Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks.

GROWTH/INNOVATION

1. Participates in departmental projects and shared governance activities.

2. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a Technician.

EDUCATION REQUIREMENTS:

  • High school diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE REQUIREMENTS:

  • 0 years, with six months of basic EKG and/or Holter monitor experience highly preferred

CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED:

  • Current American Heart Association BLS
  • Successful completion of an EKG course within 6 months of employment required
  • Must obtain EKG certification (NHA) within 18 months of hire/transfer date

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED to perform the Essential Functions of the Job:

  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills and competency assessments
  • Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Radiology/ Cardiology Information Systems and Office software to maintain patient and exam documents
  • Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers
  • Adapts to multiple ongoing priorities with minimal supervision including organizing workflow and actively participating in problem solving
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

WORK ENVIRONMENT:

  • Includes office, patient care units, and invasive procedure areas
  • May include exposure to hazardous chemicals, blood borne pathogens and radiation
  • Adherence to universal precautions is required
  • Extended periods of standing and walking are required
  • Able to flex hours and work other shifts to meet needs related to unanticipated acuity; meet operational needs

Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor – priority referral Protected Veterans requested.



Company Profile

Houston Methodist Willowbrook Hospital opened its doors to Northwest Houston in December 2000. In May 2010, a major expansion on the 52-acre campus doubled the size of the hospital, brining more expertise, more state-of-the-art technology and more specialized care to the community. With 312 licensed beds, 15 operating rooms and over 1,800 employees, Houston Methodist Willowbrook Hospital was specifically designed to provide comprehensive, personalized care for the community.


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