Kelly Services Job - 29595267 | CareerArc
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Company: Kelly Services
Location: Gaithersburg, MD
Career Level: Entry Level
Industries: Recruitment Agency, Staffing, Job Board

Description

The Desktop Systems Specialist provides a high level of technical and customer support throughout the enterprise. Essential work duties involve installation, troubleshooting, and diagnostics in an intensive networked environment (virtual offices, multiple locations, hybrid cloud server environment) to include but not limited to: PC and printer hardware/software configuration; troubleshooting network problems; training users on desktop and network software applications and mobile devices. Must be a self-starter with a passion for technology and learning. This on-going support of the company s business network operating systems and users requires a high degree of initiative, competent decision making, discretion and independent judgment which are exercised to ensure business systems are maintained at full operational capacity and users are working on the systems at their full potential

Education/Experience

2 years of desktop experience

Experience with

  • Supporting end users in an IT environment

  • Ticket management in a service desk system (ideally ITIL)

  • Helping users in person, via e-mail, IM, and over the phone

  • Documentation, especially user guides





For an immediate response, email resume to craig.penn@kellyit.com


  • Microsoft Windows 7 and 10, Office, Outlook

  • Desktops, laptops, printers, and other peripherals

  • Internet browsers such as IE and Chrome

  • Mobile device troubleshooting (Android and iOS)


Why Kelly®

With Kelly, you'll have direct connections to leading IT organizations in the best companies around the globe—offering you the chance to work on some of today's most intriguing, innovative and high- visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 95 of the Fortune 100™ companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent: people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your career today.

About Kelly Services

Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions.

Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.

Serving clients around the globe, Kelly provided employment to more than 540,000 employees in 2013. Revenue in 2013 was $5.4 billion.


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