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Company: Liberty Mutual Insurance
Location: Kansas City, MO
Career Level: Entry Level
Industries: Banking, Insurance, Financial Services

Description

Advance your career at Liberty Mutual - A Fortune 100 Company! Are you looking to use your customer service skills in a role where you can see that you are making a difference in people's lives? Are you looking for a position that allows you to do meaningful and innovative work in a culture of continuous improvement? Do you want a career with endless opportunities for growth? Join Liberty Mutual Insurance, a Fortune 100 Company, and hone your skills alongside a diverse, collaborative team dedicated to helping others and providing best-in-class customer service! This position is located in Kansas City, MO metro area. A career with Liberty Mutual provides a home for your talent, and an open road for your ambition. We will provide you with a wide variety of work to enhance your skills and advance your career. We will stand together to preserve and protect what people earn, build, own and cherish. As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. Every day is a new exciting challenge, as our Field Claims Adjusters use industry leading homeowner's products and services to help our customers through the claims process. Responsibilities:

  • Investigates, determines coverage of loss and adjusts all elements of assigned Property Loss claims.
  • Conducts inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process.
  • Explains coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
  • Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
  • Identifies suspicious losses. Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
  • May be called upon for catastrophe duty. For Catastrophe (CAT) roles, investigative fieldwork includes a high amount of travel to claim location.
Qualifications:
  • Requires working knowledge of claims handling procedures and operations.
  • Demonstrated understanding of building construction principles.
  • Proven ability to provide exceptional customer service.
  • Effective negotiation skills.
  • Ability to effectively and independently manage workload while exhibiting good judgment.
  • Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems and analytical skills.
  • The capabilities, skills and knowledge required is normally acquired through Bachelor's Degree or equivalent experience and at least 1 year of directly related experience.
  • Ability to obtain proper licensing as required.
Benefits: We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:
  • 401K and Company paid pension plan
  • Medical coverage
  • Dental coverage
  • Paid time-off
  • Pay-for-Performance
  • Discounts on automobile and homeowner's insurance
  • Discount fitness memberships
  • Flexible spending accounts
  • Tuition reimbursement
  • Vision care coverage
  • Work/Life resources
  • Credit Union membership
  • Employee and Dependent life insurance
  • Disability insurance
  • Accidental death & dismemberment insurance
Overview: At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed. We're dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.
Job: Claims
Primary Location: United States-Missouri-Kansas City
Schedule: Full-time
Salary: $52,700-$64,600
Education Level: High School Diploma/GED (±11 years)
Travel: Yes, 10 % of the Time


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