Regional Technical Placement Specialist
MarketSource, Inc. is a premier provider of integrated sales and marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth. The Regional Technical Placement Specialist (RTPS) is an exempt role that will be responsible for partnering with our Ford SEO to implement and maintain an effective Technician recruiting program at target dealers.
• Build strong relationships and collaborate with Ford Regional teams and targeted dealerships to drive results • Subject matter expert on the Ford Technical Career Entry Programs (ASSET, FACT & MLR) • Partner with Regional teams and target dealerships to assess target dealership technician needs utilizing service expectancy data and additional tools provided by Ford SEO, illustrating their specific needs along with the correlating return on investment • Create, implement, monitor and complete individual technician career plans (existing and new) • Educate dealerships on best practices for developing a continuous technician pipeline, reducing turnover, resulting in increased customer retention, shop productivity, and service expectancy • Gain Dealer Executive Management commitment to the program and process • Central point of contact for Ford regions, dealers and schools for Tech placement, training, and development • Coordinate and participate in student recruiting events and career fairs along with other grassroot events • Represent Ford in school contracts, agreements, vehicle donations, marketing materials, etc. • Attend regional meetings and provide timely business plan updates • Develop and maintain relationships with current Tech/Vocational schools; if needed; gain commitment from additional targeted Tech/Vocational schools to ensure maximum coverage for client throughout the U.S. • Develop and maintain relationships with local middle/high schools and third-party organizations such as TechForce to nurture current and future Technician candidates • Partner with the MarketSource internal teams to create and deliver effective technician candidate sourcing at the Dealership level • Communicated and train on "best practices" to recruit technicians with dealership hiring managers; website, external resources, career days, etc. • Partner with Technicians assigned dealership to review the Technician's long-term plan and how the Dealership will utilize Tech during training; set expectations • Partner with dealerships to identify a “dealership mentor” for each Technician trainee • Mentor and monitor current Technicians in the program along with their progress, related to training and certifications • React swiftly to any issues that may arise, such as poor school performance, dealership concerns, etc. • Record all pertinent information in CRM • Provide timely reports to Ford Regional teams and dealership management regarding trainee progress, celebrate successes, address and resolve issues or concerns • Meet and exceed program KPIs
Minimum Education and/or Experience:
• BS/BA Degree or equivalent preferably in business administration, marketing or education • Minimum 5+ years of experience in an educational environment with a focus on recruiting & & mentoring students
Requisite Abilities and/or Skills:
• Demonstrated ability to engage & develop relationships with Executives and Administrators to deliver results • Proven ability to communicated and implement change at various levels • Experience and/or understanding of Automotive Dealership Fixed Operations or Auto Aftermarket Repair Industry preferred • Ability to create and deliver effective, impactful presentations to small and large groups • Demonstrated leadership, motivational and influencing skills • Excellent written, oral and presentation skills • Proficient with Microsoft Office (Word, Excel, PowerPoint) • Willingness to travel overnight (approximately 2-3 weeks per month)
Additional Job Requirements:
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items • Performs additional job duties as assigned • Ability to lift up to 20 pounds independently
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575.
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