General Position Description:
The Registered Nurse (RN) is responsible for ensuring the well-being of patients and for providing a positive, supportive environment for patients and other staff while working in conjunction with physicians, advanced practitioners, front office and clinical staff. The successful RN will have sound clinical acumen, strong communication skills and a dedication to customer service and patient care.
MedExpress Core Responsibilities:
- Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, and Friendly.
- Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs.
- Utilizes genuine and positive communication to make each customer feel informed, understood, and special.
- An effective team member who contributes valuable ideas and feedback and can be counted on to meet commitments.
- Is able to keep up in the MedExpress environment by facing tasks and challenges with energy and passion.
- Pursue activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.
- Adherence to standards of business conduct and compliance.
Principal Duties and Responsibilities:
- Assess, screen, triage and perform treatment ordered for patients.
- Complete detailed and comprehensive data collection upon clinical intake, including appropriate evaluation of chief complaint, medication Hx, PMH, allergies, social Hx, etc.
- Perform medical treatment as ordered by provider or established MedExpress standing orders.
- Prepare and assist licensed medical provider with dispensing prescribed medications (in States where applicable).
- At the direction of the medical provider must have the ability to prepare and administer all prescribed medications including, but not limited to, IV medications and fluid administration, IM, SQ, PO, and intradermal medication administration.
- Assists the provider with examinations, procedures and other duties.
- Oversee and coordinate the daily patient care flow, assisting and participating in all aspects of patient care for all patients within the center.
- Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.
- Complete occupational health testing including such services as urine drug screens, breath alcohol testing, hair testing and physicals.
- Apply the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions and approaches to problems.
- Ensure the well-being of patients and for providing a positive, supportive environment for patients and other staff.
- Complete patient referrals daily.
- Assist the provider with calling patients and informing them of normal lab and imaging results reviewed by the provider.
- Proper, concise and complete EMR documentation and/or paper based documentation for all assessments and procedures.
- Comply with and follow policies and procedures as outlined by MedExpress.
- Maintains HIPAA compliance at all times.
- Other duties as assigned such as new models of care and new types of procedures, etc.
Learning and Ongoing Education:
- Obtain and maintain certification to perform DOT UDS, BAT, hair testing, and other occupational health services as assigned, and support clinical staff as they also meet their obligation to maintain certification and provide services.
- Maintain clinical skills and competency for all procedures and participate in training and mentoring of other clinical staff members.
- Completes clinical competency evaluation/review as determined by leadership.
- Maintain technical skills and apply new knowledge to position according to MedExpress policy.
- Maintain knowledge of Medical Terminology and standards of nursing care.
- Maintain knowledge of common safety hazards and precautions to establish a safe work environment.
- Read and keep up-to-date on all ME Communications.
- Complete all assigned training.
- Documentation of competency is required for all role appropriate procedures, in addition to State specific licensure or certification as applicable.
Center Readiness and Maintenance:
- Assist in maintaining all quality control, clinic inspection, and machine maintenance on a daily basis and report any and all discrepancies appropriately.
- Manage inventory of supplies; restock exam/procedure rooms.
- Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA and Department of Health).
- Maintain and comply with all MedExpress, Optum and Urgent Care Accreditation site assessment requirements.
- Maintain clinical supplies and equipment and ensure proper storage of biohazards.
- Prepare patient rooms, set up instruments and equipment according to protocol.
- Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
- Clean according to scheduled maintenance program and keeping appropriate records.
- Work collaboratively with Area Clinical Leadership to complete administrative assignments, as time allows and knowledge base supports, such as chart audits, supply inventory, quality assurance assessment, etc.
- Clinical Operations Managers and Directors.
- Center Manager, center staffed based team-members including providers and non-providers.
- Administrative clinical partners.
- Must be a graduate of an accredited School of Nursing with current state licensure.
- Minimum 2+ years dedicated nursing experience with strong preference in an Urgent Care, Emergency Room or Critical Care setting.
- Required to maintain CEU/CNE's as applicable for licensure.
- BLS/CPR certification required.
- Knowledge of federal, state and local laws and regulations including OSHA and HIPAA requirements.
- Knowledge of computerized information systems (EMR) used in clinical management settings.
- Perform duties in accordance with the customary rules of ethics and conduct of the applicable State Board of Nursing and other such regulating bodies.
- Experience with venous access devices for medication administration.
- Ability to perform venipuncture and lab specimen collections.
- Able to meet the needs of the patient by processing requests and referrals, providing efficient follow up with the patient, pharmacy, or other entity, as needed.
- Strong commitment to customer service and excellence in healthcare.
- Ability to communicate effectively both orally and in writing.
Center-Based. Requires working in a clinical setting, the ability to stand and sit for hours at a time, (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. Additional requirement: Travel to other centers. Generally scheduled 12 hour shifts, hours may vary based on location and business needs. Hiring manager will provide details.
About the Organization
MedExpress opened the doors of its first location in Morgantown, West Virginia in 2001 to create a welcoming, considerate neighborhood medical center.
Since then, MedExpress has grown as part of our commitment to making sure patients in communities across the country have access to high-quality care when they need it. Today, we are uniquely positioned to address two of the largest challenges facing the U.S. healthcare system-access and affordability. By living our values of Genuine. Caring. Friendly in everything we do, we have the amazing power to improve peoples' lives.
As we work to solve the challenges in health care today, we need individuals who will be brave enough to tackle challenges and seize opportunities. The ability to provide high-quality care and exceed our patients' expectations belongs to each of us-whether you are a physician in our center or part of our IT team in our administrative offices. It is our responsibility to bring it to life for every MedExpress patient.
Together, we can revolutionize health care.
At MedExpress, we believe a satisfying work environment makes our teams more successful at delivering the care and compassion needed. We offer:
• Competitive salaries and benefits
• Flexibility and balance
• Development opportunities
• Appreciation and recognition
• Community engagement
Be a part of the team that is redefining the healthcare experience - one patient at a time.
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