Medifast Job - 44606485 | CareerArc
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Company: Medifast
Location: Baltimore, MD
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech


About The Opportunity
At Medifast, our team members are relentless in our mission of driving Lifelong Transformation, One Healthy Habit at a Time®. When you join Medifast, you become part of a dynamic, fast-growing community of highly motivated, like-hearted people who share a passion for promoting health and wellness. Just as OPTAVIA Coaches inspire Clients to reach their personal wellness goals, at Medifast, we inspire each other to bring our best to work each day to further our shared mission. If you want to build a rewarding career that makes lives better on a daily basis, Medifast may be the perfect place for you.


Overview Of Position

This Communications Specialist, Coach & Client Experience (CCX) assists in sharing the voice of OPTAVIA throughout all marketing materials that are tailored to various audiences in OPTAVIA's Community. This position requires excellent writing and proofreading skills, keen attention to detail in writing and our established processes in a fast-paced environment with many critical, overlapping projects with tight deadlines. Strong teaming skills with other cross-functional departments are essential as the Communications Specialist will also assist with the workflow of projects, moving multiple pieces seamlessly to completion with the ability to effectively partner with all levels of our employee base.


Job Responsibilities

  1. Drafts copy for OPTAVIA media, communications, and marketing materials, demonstrating a deep understanding of both the unique nature of the OPTAVIA business and the special groups receiving communications – Field Leaders, OPTAVIA Coaches and Clients, and the corporate team. (50%)
  2. Maintains strong working relationships and cross-trains effectively with Events, Recognition, and Incentive team, Marketing team, Training team, Client Solutions Center, Enterprise Communication Team, Web team, field, and any external vendors (20%).
  3. Understands, follows, and supports internal/external processes and procedures in areas such as communications and creative copy writing and review. (10%).
  4. Assists with day-to-day editing and proofreading of content for all OPTAVIA communications and marketing materials (10%).
  5. Schedules, tracks, and shares updates during weekly team meetings and manages the overall communication department calendar (5%). 
  6. Offers administrative support (3%).
  7. Participates in local meetings and/or travel to all events, as required (2%).



  1. Coordinates interdepartmental efforts on projects and initiatives.
  2. Actively participates in Field Support/Events/Marketing/Communication/Training meetings.
  3. Solves problems creatively.
  4. Takes initiative to achieve results.
  5. Meets short deadlines. 
  6. Communicates in a strong, positive, and effective manner (written, verbally, and non-verbally).
  7. Establishes and maintains effective internal and external relationships. 
  8. Demonstrates a high level of personal accountability.
  9. Travel as required to OPTAVIA events. 


Knowledge, Education, Skills & Abilities

  • Bachelor's degree in Journalism/Mass Communication/Public Relations (i.e., Journalist, Public Relations Account Executive, Broadcast journalist, or advertising copywriter) English, Marketing, preferred OR related work experience.
  • 3+ years' experience in Mass Communications, Journalism, Marketing, or Events-related field.
  • Knowledge of traditional marketing disciplines and communication styles, plus new trends such as social media, digital, and event marketing.
  • Computer skills/programs in Microsoft Office (Word, Excel, PowerPoint) and Adobe Suite
  • Attention to detail and ability to proactively provide solutions.
  • Strong organizational skills and ability to independently prioritize and manage multiple projects effectively.


At Medifast, Relationships Are At The Center Of What We Do! 
We thrive by elevating our connections with one another as well as with our Coaches & Clients. We believe that everyone has the potential to be OUTSTANDING. The Medifast culture is built on seven core values: integrity, courage, teaming, accountability, empowerment, partnership and diversity. These values aren't just words on a page – they are celebrated as a core part of the company's philosophy.

We Lead By…
Mastering Relationships
: We build trust, promote collaboration and we are reliable.
Being innovative: We strive to improve things in our areas of influence; test, refine and expand within the business strategy; and reach beyond real and perceived boundaries.
Simplifying: We are committed to making things measurable, repeatable and scalable; focusing on outcomes not activities; and eliminating complexity to increase focus.
Anticipating: We predict long-term business and organizational needs; challenge assumptions; and expect and prepare for the unexpected.

More About Medifast
Medifast (NYSE: MED) is the global company behind one of the fastest-growing health and wellness communities, OPTAVIA®, which offers scientifically developed products, clinically proven plans and the support of Coaches and a Community to help Clients achieve Lifelong Transformation, One Healthy Habit at a Time®. Based on more than 40 years of experience, Medifast has redefined direct selling by combining the best aspects of the model. Its community of independent OPTAVIA Coaches has impacted 2 million lives and teaches Clients how to develop holistic healthy habits through the proprietary Habits of Health® Transformational System. Medifast is traded on the New York Stock Exchange and ranked second on FORTUNE's 100 Fastest-Growing Companies list in 2020. The company was also named to Forbes' 100 Most Trustworthy Companies in America list in 2017. For more information, visit or and follow @Medifast on Twitter.

Thank you for taking the time to learn more about Medifast. 


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