Mercy Cedar Rapids Job - 40332459 | CareerArc
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Company: Mercy Cedar Rapids
Location: Cedar Rapids, IA
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech

Description

This is an Epic training role supporting Professional Billing and Scheduling/Registration workflows (Epic applications: PB, Grand Central and Prelude, Cadence).     This position supports Mercy's philosophy of patient centered care by preparing curriculum and delivering training to end users for clinical, evidence-based and technical content. This ensures that staff have the tools necessary to provide patient care as well as accurately document the patient visit and treatment.   Job Duties

  • Understand basic principles of adult education
  • Deliver training to end users
  • Prepare curriculum for training
  • Serve as education resource to the organization
  • Communicate with members of various levels within the organization
  • Accurately assess the end user population and training they will receive based on role
  • Train other facilitators
  • Serve as a support function on the floors
  • Coordinate various training sessions with available resources
Department Specific Duties
  • Assist with clinical simulation exercises
  • Teach clinical content based on evidence to adult learners at all levels of the organization
  • Participate in workflow demonstrations
  • Document workflows in Visio
  • Attend Epic training and certify in application
  • Use Excel proficiently to complete Epic tools, such as Training Calculator and Lesson Plan Matrix
  • Facilitate periodic student surveys to access Epic use within the classroom
Knowledge, Skills and Abilities
  • Excellent written and oral communication skills
  • Excellent presentation skills, excellent customer relation skills
  • Ability to establish rapport with hospital staff and management level staff
  • Self-starter; ability to initiate projects, plan own activities and make decisions within the framework of the responsibility and authority of the job.
  • Must possess self-confidence in ability to facilitate &/or teach both large and small groups.
  • Serve as positive role model and function as a change agent in creating a preferred future for staff development and continuing education.
  • Willingness to assist in using simulation training equipment pertinent to the healthcare environment.
  • Ability to operate audiovisual equipment, including slide projects, overhead projectors and PowerPoint applications, etc.
Professional Experience
  • Experience in staff development and/or continuing education required.
  • Two years experience as an Epic end user or training required.  Experience should be current or within the last 6 months.
  • Two to three years clinical nursing experience desired.
Education
  • Either High school Diploma/Equivalent or Associates Degree or healthcare related certification (Paramedic, Registered Nurse, Licensed Practicing Nurse) is required.
  • Bachelor's degree in nursing, community health education or related field preferred.
Licensure, Certification, Registration
  • If a nurse, must be currently licensed as a registered nurse in the state of Iowa.
  • The Department requires Epic Certification within one year of hire or transfer.
 


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