General Summary of Position:
Function in an outpatient nursing role, providing oversight to aspects of nursing services, patient care coordination, and monitoring of quality and safety issues. Provide professional nursing care for clinic patients and follows established standards and practices. Act as role model for all nursing staff members. These functions are performed in accordance with all applicable laws and regulations and with MedStar Georgetown University Hospital's philosophy, policies, procedures and standards.
Education/Training: Graduate of an accredited School of Nursing. B.S.N. preferred.
Experience: Three years of professional nursing experience; at least one year of previous outpatient primary care.
License/Certification/Registration: Registered Nurse, licensed in the District of Columbia; CPR certification.
Knowledge, Skills & Abilities: Desire to work in a primary care environment that is intent on creating an ideal patient-centered primary care experience. Knowledge of professional nursing theory and practice to assess, plan, implement, and evaluate patient care. Knowledge of medical equipment and instruments to administer patient care; skill in applying and modifying the principles, methods, and techniques of professional nursing to provide ongoing patient care; skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to react calmly and effectively in emergency situations.
Primary Duties and Responsibilities:
- Perform general nursing care for patients such as administering prescribed medications, treatments, and procedures in accordance with nursing standards; observes , records, and reports patient's condition and reaction to drugs and treatments to physicians; dispenses medication as directed; prepares documentation that is complete, accurate, legible, and in accordance to set policies and standards; greets patients and prepares them for physician examination; screens patients for appropriate information; instructs patients in the collection of samples and tests; prepares equipment and aids physician during treatment, examination and testing of patients;
- Provide health education to patients and family on diagnostic procedures, medications, nutrition, and maintenance of health and wellness;
- Conduct patient triage, in person or by telephone, assess needs, and coordinate services identified by medical staff. Coordinates, responds to and/or delegates patient requests for lab results, referrals, and prescription refills;
- Provide care coordination services to patients, i.e. facilitating authorizations for medications, medical equipment, home health services, etc;
- Conduct pre-visit preparation for clinical sessions by review of patient panels and reporting appropriate information to assist care delivery and management of patient flow;
- Contribute to the training and development of nursing staff, to include medical assistant and licensed practical nurse, in all aspects of clinical function, when needed;
- Perform quality control functions of assigned area, as directed. Perform regular equipment checks (such as vaccine refrigerators and associated logs, code cards, oxygen tanks and other such items). Responsible for drug and quality assurance checks to ensure department is within acceptable standards;
- Participate in the management of the immunization program, including ordering, monitoring, and storing of vaccines. Performs appropriate tracking and documentation of patients receiving immunizations in accordance with state programs, such as the Vaccine for Children's Program.
- Maintain inventory of pharmaceuticals and other medical supplies;
- Participate and provide nursing leadership on quality improvement initiatives in conjunction with the medical director, administrator, physician and office staff. Maintains oversight of population based management programs and provides follow up based on quality markers;
- Maintain established departmental policies and procedures; attends required meetings and participates in committees as requested;
- Maintain own clinical expertise by attending service programs and continuing education conferences;
- Perform other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered all-inclusive.
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.
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