OfficeTeam Job - 29575108 | CareerArc
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Company: OfficeTeam
Location: Oxford, MS
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board


Seeking Customer Service Representatives! OfficeTeam is in need of an articulate, highly-skilled Customer Service Representative that is looking to expand their career and skill set. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for a long-term temporary position in Oxford, Mississippi, this Customer Service Representative opportunity could be for you! Key responsibilities - Deliver outstanding, friendly customer service in a timely fashion - Retrieve and oversee the sending of written business communications - Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers - Organize and route incoming telephone calls


- Excellent customer service and office administrative skills - Experience with Microsoft Office required - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - Excellent communication skills (written and verbal) - Experience performing extensive research to resolve complex customer inquiries - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Enthusiastic attitude and an engaging businesslike approach - Comprehensive knowledge of customer service - 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

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