Join Our Team as a Customer Service Representative! OfficeTeam is looking for a Customer Service Representative with a distinct skill set to expand their career. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position is based in a dynamic and fast-paced environment. This Customer Service Representative position is based in the Perris, California region and is a long-term temporary employment opportunity. What you get to do every day - Field and send written business correspondence - Be a part of business development by by actively cross-selling and referring customers - Receive and place telephone calls - Offer friendly, accurate customer service in a timely fashion
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Ability to navigate multiple computer systems and applications - Demonstrated ability to interact effectively with internal and external partners and clients/customers - 2+ years' experience with performing in a goal-driven customer-focused environment preferred - Scheduling experience - Foundational knowledge in Microsoft Office - Calendar managements and scheduling appointments experience preferred - navigating basic office equipment and protocols experience - Experience performing extensive research to resolve complex customer inquiries - Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Excellent written/verbal communication and organizational skills - Positive attitude and an engaging businesslike approach - Customer service and office administrative skills If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
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