OfficeTeam Job - 29757548 | CareerArc
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Company: OfficeTeam
Location: Akron, OH
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

OfficeTeam is trying to fill a position for an articulate, highly-skilled Customer Service Representative in the growing Medical Devices industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. This long-term temporary-to-full-time Customer Service Representative position in Akron, Ohio could be perfect for you! Major responsibilities - Offer friendly, accurate customer service in a timely fashion - You will likely support business development and client referral goals by actively cross-selling and referring customers - Manage incoming telephone calls - Receive and send written business correspondence

Requirements

- Ability to recognize, evaluate, and resolve problems effectively - Upbeat, positive attitude and an approach to work rooted in professionalism - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Excellent written, verbal and social communication skills highly desired - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Solid understanding of customer service - Customer service and office administrative skills - Strong technical skills including proficiency with MS Office - No stranger to performing extensive research to resolve complex customer inquiries - 2+ years' experience with performing in a goal-driven & customer-focused environment preferred If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today! How to Apply: www.officeteam.com or send your resume to Sheree.Paramore@officeteam.com


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