Customer Service Representative Opportunities! OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Expect this role to exist within a dynamic and fast-paced working environment. This Bridgewater, New Jersey Customer Service Representative position could be for you, if you're available for a long-term temporary-to-full-time opportunity. What you get to do every single day - Contribute accurate, friendly customer service in a timely fashion - Receive and send written business correspondence - Manage and place incoming telephone calls - You will likely support business development and client referral goals by actively cross-selling and referring customers
- Excellent customer service and office administrative skills - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Comfort in pursuing resolutions to complicated customer inquiries using complex research methods - 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred - Excellent problem solving skills in Microsoft Office applications - Ability to recognize, evaluate, and resolve problems effectively - Data entry experience - Order entry experience - Customer service experience - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Excellent oral and written communications skills - Proficient with diversified computer software and systems - A consistently positive approach to your work that is rooted in a businesslike professionalism If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
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