Join Our Team as a Customer Service Representative! Robert Half Strategic Accounts has an excellent job opportunity for a tech savvy, articulate & highly-skilled Customer Service Representative looking to expand their career. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for a long-term temporary position in San Rafael, California, this Customer Service Representative opportunity could be for you! Your responsibilities in this role - Deliver outstanding, friendly customer service in a timely fashion - Organize and route incoming telephone calls - By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers - Field and send written business correspondence
**Interested yet? Apply directly with your most up-to-date resume to NATASHA.SANOY@ROBERTHALF.COM ** - 1+ years of past relevant experience - Critical thinking, problem solving, ability to work independently - Strong customer service and office administrative skills - Ability to interact effectively with internal and external partners and clients/customers - Proven experience going the extra mile to solve complex customer inquiries via extensive research - A consistently positive approach to your work that is rooted in a businesslike professionalism - Excellent verbal, written, and social skills - Strong computer skills including customer database systems - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - CRM experience - General familiarity with email - Proficiency in telemarketing - Adeptness in navigating basic office equipment and protocols - Foundational knowledge in sales - Demonstrated knowledge of data entry - Solid understanding of customer service - Microsoft Excel experience highly desired If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Apply today!
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