Customer Service Representative Openings! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position will operate in a fast-paced and dynamic environment. This could be the Middletown, Ohio Customer Service Representative position you're looking for! Responsibilities - Manage incoming telephone calls - Deliver outstanding, friendly customer service in a timely fashion - Retrieve and oversee the sending of written business communications - Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers If you are interested in this role, please send your resume to Stephanie.Bradford@officeteam.com to be immediately considered!
- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement - Excellent customer service and office administrative skills - Demonstrated experience performing extensive research to resolve complex customer inquiries - 1+ years of past relevant experience - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - Expertise in Microsoft Excel - Strong familiarity with logistics & distribution - Supportive, positive attitude with a detail oriented demeanour applied to all tasks - Excellent written/verbal communication and organizational skills - Ability to navigate multiple computer systems, applications, and utilize search tools to find information If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
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