Customer Service Representative Openings! Further your skills as a Customer Service Representative in the expanding Wholesale Distribution - Dur Goods industry through this exciting opportunity at OfficeTeam. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position is based in a dynamic and fast-paced environment. This Customer Service Representative position is based in the Addison, Illinois region and is a long-term temporary-to-full-time employment opportunity. Your responsibilities in this role - Provide accurate, friendly customer service in a timely fashion - You will likely support business development and client referral goals by actively cross-selling and referring customers - Retrieve and oversee the sending of written business communications - Organize and route incoming telephone calls
- No stranger to performing extensive research to resolve complex customer inquiries - Proficiency with Microsoft Office required - Proven computer skills - Customer service and office administrative skills - 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred - Excellent written, verbal and social communication skills - Ability to recognize, evaluate, and resolve problems effectively - Solid understanding of inside sales - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - success driven attitude and an engaging businesslike approach If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
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