For this Medical Receptionist position, we're seeking a self-starter who finds value working in a fast-paced and dynamic environment while providing support and solutions to patients, healthcare professionals, insurance providers, etc. A client company in the Healthcare/NHS industry is on the lookout through OfficeTeam for a charismatic and detail-oriented Medical Receptionist. This short-term temporary-to-full-time employment opportunity is based in the Chattanooga, Tennessee area. If you are selected for this Medical Receptionist role, you will be the director of first impressions, providing customer service over the phone and in-person. Please apply right away! Major responsibilities - Accommodating various files and providing general office duties, e.g. data entry, faxing, scanning, etc. - Making appointments, collecting co-pays, and providing receipt of money in accordance with established procedures - Assisting patients with paperwork - Referring patients and visitors, in person or on the telephone; answering or referring inquiries - Responsible for insurance verifications with health insurance organizations - Efficiently corresponding to telephone calls and directing inquiries in a detail-oriented and effective manner - Assisting in the management of patient medical records - Ensuring the waiting and reception areas are kept neat and clean; reporting on any damage - Acting as a liaison with patients and providers in a compassionate and kind manner Please apply at www.officeteam.com and call 423.265.5561 for an interview!
- High School Diploma required, A.S. Degree in healthcare/related field preferred - Skills in multi-line phone systems preferred - You will be a top applicant if you have experience with insurance billing and an electronic medical record system, as well as social media platforms - General understanding of medical terminology - Incoming phone call management skills required - 1+ years of experience as a Medical Receptionist - Ability to multitask and communicate well with individuals of all backgrounds - Background working with medical claims - Demonstrated knowledge of insurance referrals and verifications - Medical terminology experience preferred - Practical knowledge of HIPAA compliance patient privacy rules - General familiarity with explanation of benefits (EOB's) - Adeptness in authorizations - Comprehensive knowledge of MS Outlook - Customer service experience - Switchboard phone (1-10 lines) experience - Good understanding of self-pay collections - Medical billing experience highly preferred - Electronic medical records experience - Earlier work involving ophthalmology ***All candidates must undergo background check, drug screening, and verification of previous employment.***
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