ProLogistix Job - 35449558 | CareerArc
  Search for More Jobs
Get alerts for jobs like this Get jobs like this tweeted to you
Company: ProLogistix
Location: Compton, CA
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

Facility in City of Rancho Dominguez is hiring for 3 Customer Service Specialist

Essential Functions will include:

  • All day phone and email
  • Check in/check out drivers once they are loaded all day communication with warehouse supervisors/lift truck operators Some weekend work as needed (Saturday or Sunday)
  • Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner.

Other responsibilities include: 

  • Greeting visitors, telephone responses, scheduling and various other clerical duties.
  • May handle and resolve complaints.
  • Acts as liaison between customer and warehouse for account administration.
  • Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and generate inventory reports.
  • Assures proper invoicing of accounts
  • Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones.
  • Schedule loads as required for shipping 
  • Maintain updated reports to ensure all loads are empty and closed.
  • Resolve refused product, over, short and damaged
  • Coordinate recalls if needed/performed mock recalls once a month

Benefits include:

  • Medical, Dental, and vision 
  • Better Work life academy
  • Referral Incentive Program

 



Requirements

1-2 years of experience in Customer Service 

**Preferably in Tucking, Import/ Export, or Dispatch background. 


 Apply on company website