Customer Service Representative Job Listing at RemX in Peachtree Corners, GA (Job ID 519674)

Description

RemX is seeking a Customer Service Representative for a small printing company in Norcross, GA. Pay $15 - $16 depending on experience.

***This is NOT a call center role!*** PLEASE READ DESCRIPTION THOROUGHLY.

This is a Dog-Friendly, Family-run business seeking someone that is polished, professional and driven to succeed!

The Customer Service Representative will:

• Answer the telephone and handle routine questions and requests/orders by customers.
• Verify that orders are timely.
• Help the customer at the front counter, on the phone, or by email.
• Take Orders (approximately 200 a day) and Enter them in the system.
• Cross Sell/Up Sell products

The Customer Service Representative requirements:

• At least one year in sales, customer service (preferably in the Printing Industry)
• Must have excellent communications skills (both in person and over phone)
• Strong knowledge of Microsoft Office Suite (Word, Excel)
• Adobe InDesign is a big plus!
• Must be computer savvy and knowledgeable with Social Media platforms.
• Must be organized, have strong attention to detail, and possess good time management skills.
• Strong drive for sales and ambition are highly encouraged.
• Be a self starter! Must be willing to learn/train through hands on experience.
• Be able to work with a variety of personalities in a fast paced environment