Ribbon Communications Job - 29714625 | CareerArc
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Company: Ribbon Communications
Location: Westford, MA
Career Level: Mid-Senior Level
Industries: Technology, Software, IT, Electronics


About Ribbon:

Ribbon Communications is a company with two decades of leadership in real-time communications. Built on world class technology and intellectual property, the company delivers intelligent, secure, embedded real-time communications for todays world. The company transforms fixed, mobile and enterprise networks from legacy environments to secure IP and cloud-based architectures, enabling highly productive communications for consumers and businesses. With 64 locations in 27 countries around the globe, the companys innovative, market-leading portfolio empowers service providers and enterprises with rapid service creation in a fully virtualized environment. The companys Kandy Communications Platform as a Service (CPaaS) delivers a comprehensive set of advanced embedded communications capabilities that enables this transformation. To learn more, visit ribboncommunications.com.

Position Title: Senior Product Line Manager

Location: Westford, MA

Position Summary:

Ribbon Communications is seeking a full-time, experienced Product Manager who will be responsible for the overall solution creation and management of the companys Software as a Service (SaaS) offerings. This critical leadership position is responsible for ensuring that effective solution offerings are well aligned with customer expectations, are operationally manageable, and are effectively translated into engineering requirements. Ribbon is seeking an experienced professional with a solid background in creating new SaaS-based solutions. The position provides leadership, project management, and cross functional coordination throughout the product development lifecycle.

This position reports to the Sr.Director of Product Management.

Essential Responsibilities:

  • Create and maintain the products and features roadmap, and manage prioritization and tradeoffs with customer experience

  • Provide leadership and guidance to cross-functional leaders to support the strategic product directions

  • Create white labeled, hosted solutions for channel partner sales

  • Collaborate with other Ribbon functions to establish, implement, and maintain standardized product development and product management processes and procedures to ensure optimal performance throughout the new product life cycle, product release cycles.

  • Act as the representative to internal and external customers throughout the product lifecycle.

  • Coordinate commercial and go-to-market launch activities across functional teams.

  • Manage high-value customer and strategic partner relationships

  • Coordinate RFI/RFQ/RFP responses and field trials as necessary

  • Develop requirements for all client communications, sales presentations and training materials.

  • Create/edit/maintain product collateral, whitepapers, presentations as needed by the organization

  • Create product requirements documents (PRDs), provide input to marketing requirements, architecture documents, and review and approve functional specifications documents

  • Generate product pricing and packaging, product SKU creation, work with sales team on product quotes

  • Prioritize software development resources balancing customer needs and company revenue targets

  • Conduct design reviews of use cases and user product designs with UX Design, Engineering and QA

  • Work collaboratively with Solution Marketing to assist with the go-to-market for the analytic based applications

Keyword: PLM
Required Experience:
  • 10+ years of experience in product management
  • Experience in creating new hosted/XaaS solution offers
  • Understanding of public and private cloud architectures

  • Strong acumen, background, familiarity with VoIP industry and trends
  • Ability to effectively tailor the communication of technical and non-technical information to different audiences
  • Ability to develop and coordinate relationships to effectively manage operational execution
  • Ability to work collaboratively with teams across organizations in multiple geographic locations
  • Excellent communication and interpersonal skills with leadership and management focus

Education Requirements:

BS/MS in Technology, Computer Science, or Engineering, MBA preferred

Please Note:

'All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.'

US Citizens and all other parties authorized to work in the US are encouraged to apply.

From: Ribbon Communications

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