Robert Half Technology Job - 30733359 | CareerArc
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Company: Robert Half Technology
Location: Chicago, IL
Career Level: Mid-Senior Level
Industries: Recruitment Agency, Staffing, Job Board


Robert Half Technology might have the Desktop Engineer role for you, if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. Self-starters with strong problem-solving skills and a passion for working in an innovative environment will thrive in this position. Located in the Chicago, Illinois, area, this Desktop Engineer role is full-time in nature. Major responsibilities - Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Rectify computer problems, and suggest appropriate action/solutions - Curate records of daily data communication transactions, issues and remedial actions taken or installation activities - Communicate regularly and effectively with ticket submitters - Offer computer desktop support in accordance with established policies and procedures - Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals - Coordinate hardware repairs with the appropriate vendors


- Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals - Strong familiarity with Active Directory - Experience with AirWatch - Solid understanding of Microsoft SCCM - JAMF Casper Suite experience - Knowledge of Microsoft SCCM - System Cntr Config Mgr - Adeptness in MDM Technologies - Desktop support or related experience

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