Robert Half Technology Job - 30448104 | CareerArc
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Company: Robert Half Technology
Location: Philadelphia, PA
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board


If you're looking for work in the Retail field, Robert Half Technology is looking for a Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is a long-term temporary opportunity based in the Philadelphia, Pennsylvania, area. Responsibilities Receive and respond to problems reported through incoming tickets, phone calls, walk up, or via email within the defined service level agreements Understand and utilize support documentation. Create new support documentation when applicable Work independently and creatively to solve technical and procedural issues Able to learn new tasks and assignments quickly with a minimum of supervision; not apprehensive when supporting unfamiliar or new systems Provide a consistent level of customer service, does not get frustrated or irritated with end users Have a basic understanding of required operating systems, applications and hardware, and retains technical information when instructed Maintains accurate IT equipment inventory Creates purchase requisitions for approved equipment when required Perform move, add, and change requests as directed Collaborate with server and network teams to ensure efficient operation of the companys computing environment Liaison with third party hardware and software vendor support For immediate consideration please send resumes to


All Windows operating systems (all current supported versions) Office365 suite troubleshooting and administration System Center Configuration Manager (SCCM) Imaging and deploying user laptops and tablets General knowledge of Ethernet, Wi-Fi networks

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