Do you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users? You might be interested in Robert Half Technology's new Desktop Support Technician role. This Desktop Support Analyst role is a long-term temporary opportunity based in the Philadelphia, Pennsylvania, area. For immediate consideration, please send your resumes to Luke.Whitacre@rht.com. What you get to do every single day - Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Interface regularly and effectively with ticket submitters - Administer computer desktop support in accordance with established policies and procedures - Support records of daily data communication transactions, issues and remedial actions taken or installation activities - Fix computer problems, and recommend appropriate action/solutions - Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals - Match hardware repairs with the appropriate vendors For immediate consideration, please send your resumes to Luke.Whitacre@rht.com.
- Desktop support or related experience - Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals - Microsoft Windows 10 experience - Imaging Devices experience For immediate consideration, please send your resumes to Luke.Whitacre@rht.com.
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