Robert Half Technology Job - 30718358 | CareerArc
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Company: Robert Half Technology
Location: Bolingbrook, IL
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board


Candidates who excel at explaining intricate technical information to the non-technical user will be ideal for this position. We want to hear from you if you are a driven individual who is most productive in an active and positive environment. Robert Half Technology has a Desktop Support Technician role that may be the position for you, if you're a match for this description. Motivated candidates with effective problem-solving abilities are encouraged to apply. This Desktop Support Analyst role is short-term temporary-to-full-time in nature and is located in the Bolingbrook, Illinois, area. For immediate consideration, please forward your resume to Your responsibilities - Develop records of daily data communication transactions, issues and remedial actions taken or installation activities - Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Settle computer problems, and offer suggestions on appropriate action/solutions - Organize hardware repairs with the appropriate vendors - Interact regularly and effectively with ticket submitters - Support, examine, and repair computer systems, hardware, printers, and computer peripherals - Supply computer desktop support in accordance with established policies and procedures


- Ability to quickly write reports, business correspondence, user instructions, and procedure manuals - Solid understanding of Microsoft Exchange Server - Proficiency in Active Directory - Microsoft Windows experience preferred - Desktop support or related experience

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