Robert Half Technology Job - 30929499 | CareerArc
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Company: Robert Half Technology
Location: Bethesda, MD
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board


Robert Half Technology is looking for a talented Desktop Support Technician who is able to communicate complex technical information to non-technical users in an easily understandable and concise format. Problem solvers who enjoy working in a challenging and positive environment may do well in this Desktop Support Technician position. This Desktop Support Analyst role is a long-term temporary opportunity based in the Bethesda, Maryland, area. Major responsibilities - Support records of daily data communication transactions, issues and remedial actions taken or installation activities - Arrange hardware repairs with the appropriate vendors - Interface regularly and effectively with ticket submitters - Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals - Offer computer desktop support in accordance with established policies and procedures - Solve computer problems, and implement appropriate action/solutions - Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems *** For immediate consideration please email your resume to ***


- Ability to quickly write reports, business correspondence, user instructions, and procedure manuals - Active Directory experience - Comprehensive knowledge of Mac OS X - Proven knowledge of Exchange - Experience with Microsoft Office 365 - Foundational knowledge in Microsoft Office 365 - Expertise in Mac OS - 3+ years of desktop support or other related experience *** For immediate consideration please email your resume to ***

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