Robert Half Technology Job - 31871845 | CareerArc
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Company: Robert Half Technology
Location: Houston, TX
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

Do you have the ability to communicate complex technical information to non-technical users in an understandable and concise format? You may be a good fit for Robert Half Technology's Desktop Support Technician role. Problem solvers who enjoy working in a challenging and positive environment may do well in this Desktop Support Technician position. This Desktop Support Analyst role is a full-time opportunity based in the Houston, Texas, area. Your responsibilities in this role - Communicate regularly and effectively with ticket submitters - Curate records of daily data communication transactions, issues and remedial actions taken or installation activities - Coordinate hardware repairs with the appropriate vendors - Administer computer desktop support in accordance with established policies and procedures - Settle computer problems, and offer suggestions on appropriate action/solutions - Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

Requirements

- Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals - Comprehensive knowledge of IT infrastructure libraries - Desktop support or related experience


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