They are seeking someone to lead, direct and manage the Information Services Department to ensure the development and implementation of appropriate technology services to staff at IFCJ headquarters in Chicago, offices in Toronto and Jerusalem, and remote office workers. To clearly identify and respond to user needs and provide outstanding customer service and support to all IFCJ users, vendors, and partners. This candidate should be able to plan, assign, and direct the activities of the technical personnel involved in the design, development, and implementation of the internal Donor Relationship Management software and extensive supporting internal processes. Also, set and implement policies and procedures related to application quality standards, automated testing, and release management. Manage routine and complicated projects by actively listening, probing and interacting with end users to deliver desired results. Oversee interactions with technical personnel of external vendors and consultants. This candidate should be able to plan, assign, and direct the activities of the technical personnel responsible for ensuring the security, integrity, performance, and administration of database servers. Set and implement policies and procedures related to the stewardship, accuracy, and timely delivery of data between internal and external systems and between departments. Develop and implement IS strategic vision that aligns with the mission and vision of IFCJ. Provide consultative advice to business unit leaders on IS best practices to improve efficiencies and effectiveness of business processes. Manage the career and technical skill development of all direct and indirect reports that will enable them to provide effective support to the organization. Guide and mentor the IS team to ensure staff is appropriately trained, motivated and engaged. Effectively manage and direct IS staff to ensure accurate and timely delivery of services.
Microsoft Azure, .NET, Leadership, Microsoft SQL Server, Microsoft SQL
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