Robert Half Technology Job - 29315998 | CareerArc
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Company: Robert Half Technology
Location: Los Angeles, CA
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

<p><u>Help Desk Analyst</u></p> <p>Salary: nbsp;$50,000 - $55,000 <br /> Location: Century City<br /> Employment Type: Full Time exempt<br /> Industry: Technology<br /> <strong>Benefits:</strong> Health, dental, vision, paid vacation and sick time, 401K</p> <p><strong>Core Hours</strong>: 9am ndash; 6pm Monday through Friday</p> <p>You have VIP support experience. You have what it takes to be a systems administrator who is looking to work with many exciting clients in the area. You are looking for a stable, long-term opportunity. We want YOU!</p> <p>This person will be responsible for equipment set up for office use, resolving escalated Help Desk tickets in a timely manner, and providing technical support to users remotely and in-office. Because this role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization.</p>

Requirements

<p><strong><u>Summary:</u></strong></p> <ul> <li>2+ years of experience in IT</li> <li>Excellent Customer Service and interpersonal skills</li> <li>Responsible for investigating, troubleshooting and resolving computer issues including hardware, software applications, basic networking, printers, etc. Excellent customer service experience required.</li> </ul> <p><strong><u>Skills:</u></strong></p> <ul> <li>Networking (Sonicwalls, NAT and Firewall Rules)</li> <li>Wireless (protocols, etc.)</li> <li>Desktop Management (Migrating profiles; Understanding of how roaming profiles and profile redirection works; Join a PC or Mac to a domain; Installing and configuring software applications; Backup and repair windows)</li> <li>Mobile Device support: iOS/Android</li> <li>Backups</li> </ul> <p><strong><u>Education/Training:</u></strong></p> <ul> <li>College Degree is a plus but not required</li> <li>MCP, MCSE, CompTia A+, Network+, or Help Desk Professional Certification a plus.</li> </ul> <p>**For immediate and confidential <strong>consideration please email your resume to Catherine Hamilton nbsp;at </strong><a href="mailto:catherine.hamilton@rht.com**">catherine.hamilton@rht.com**</a></p> <p>**Connect with me on LinkedIN: <a href="https://www.linkedin.com/in/catherinehamiltonrht/">https://www.linkedin.com/in/catherinehamiltonrht/</a> **</p>


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