Robert Half Technology Job - 29622335 | CareerArc
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Company: Robert Half Technology
Location: Columbus, OH
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board


You'll love this job if you excel at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We encourage you to apply to this Help Desk Analyst position, if you have strong problem-solving skills and a passion for making effective change within an organization. Located in Columbus, Ohio, the Help Desk Analyst opportunity is a full-time role. If interested, send resumes to Alex Redmond at or call (614) 602-0510. What you get to do every day - Offer IT support for operating systems, hardware/software, and a variety of other end user applications. - Troubleshoot recurring technical issues and suggest solutions to address the root of the problems - Solve technical help tickets submitted via phone, email, and walk-ups - Independently investigate and implement solutions to technical issues


- Basic networking concepts: LAN/WAN, DNS, DHCP, VPN, Wireless, Firewalls, IIS - 3+ years of prior experience - Strong problem-solving skills - Prior experience with IT support ticketing systems - Background in installing and configuring operating systems, networked and local printers, and business applications - Working knowledge of user administration and bug fixing in a client server environment

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