Robert Half Technology Job - 30733318 | CareerArc
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Company: Robert Half Technology
Location: Greenville, SC
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

Robert Half Technology has an urgent need for a Help Desk Analyst. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Greenville, South Carolina area and is a long-term temporary-to-full-time opportunity. Your responsibilities in this role - Pinpoint recurring technical issues and present solutions to address the root of the problems - Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups - Independently investigate and implement solutions to technical issues - Contribute IT support for productivity software, operating systems, and a variety of other applications used internally

Requirements

- Experience installing and configuring operating systems, networked and local printers, and business applications - Firm grasp of basic networking concepts - Prior experience with IT support ticketing systems - User administration and bug fixing in a client-server environment - Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement - Comprehensive knowledge of Microsoft Windows ***For immediate consideration please email your resume directly to bethany.misurella@rht.com***


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