Robert Half Technology Job - 30182416 | CareerArc
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Company: Robert Half Technology
Location: Piscataway Township, NJ
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

Responsibilities For The ServiceNow Developer Position: The Application Developer serves as a key technical resource and a lead service administrator for the Enterprise Messaging ServiceNow system. This lead service administrator works closely with staff and particularly Enterprise Messaging and all stakeholders/departments to understand business needs and applicable policies, to assist with designing, developing, configuring, implementing, managing and maintaining solutions that meet these needs. Among the key duties of this position are the following: Assists with maintaining the overall service, keeping it stable, usable and reliable, and handling problems as they arise. Handles upgrades and enhancements of the system, monitors the service health and usage, and provides a secure environment. Provides some level of documentation, report generation and training, as well as having a high level of communications with staff, management, and stakeholders. If consideration please email Daniel.Gilbert@rht.com

Requirements

Skills in service administration and/or development/coding skills Strong skills in problem identification and resolution, working well independently and in a collaborative team environment, keeping others clearly informed, as well as skills in efficiency, organization, excellent decision making, communications, training and documentation Abilities to translate requirements and specification into successful services, achieving specified timelines and budgets, and making excellent recommendations Knowledge of cloud computing architectures, enterprise application architecture, IT help desk procedures and integration with external systems Advanced knowledge of enterprise wide service administration, security, architecture, and requirements gathering will be very useful Some knowledge of scripting/coding as needed by a service administrator, including working with 3rd party apps, integration, APIs, web apps, network, protocols, client/server scripting. Knowledge of service administration of ServiceNow or similar service management platforms, using tools or administration consoles would be helpful. The ability to deal with various vendors and their technical staff is also preferred. Knowledge of programming languages/scripting for service administration and application development tasks will be helpful as well. This includes knowledge of one or more of the following: JavaScript, Web Services, HTML, MySQL/MariaDB and CSS. If consideration please email Daniel.Gilbert@rht.com


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