Outlet Barista Job Listing at Royal Palm South Beach in Miami Beach, FL (Job ID 2022-27596)

Description

Royal Palm South Beach

Provide superior customer service while maintaining a clean and attractive outlet for guests.

• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing. 
• Ability to operate a keyboard and Point of Sale procedures. 
• Ability to effectively deal with and resolve conflict situations, such as inaccurate check total. 
• Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

• Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests. 
• Prepare customers orders as requested accurately and efficiently. 
• Ring guest check correctly. Close the check to the proper method of payment, (i.e., cash, credit card or house charge). 
• Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution.
• Maintain the highest level of standards for all product preparation.
• Clean or sanitize work areas, utensils, equipment, service stations or seating areas. 
• Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management. 
• Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability. 
• Comply with attendance rules and be available to work on a regular basis. 
• Perform any other job related duties as assigned.