SelectStaffing Job - 31567671 | CareerArc
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Company: SelectStaffing
Location: Orem, UT
Career Level: Entry Level
Industries: Recruitment Agency, Staffing, Job Board

Description

Join the most talented team in the HVAC/R industry with our Client in Orem, UT.

People are the core of our business – Apply today!

Company Website: www.select.com

We are an Equal Employment Opportunity Employer.

Veteran Friendly.

Summary

The Counter Sales/Warehouse Associate is responsible for the inventory and sales counter of the Warehouse and the daily transfer of HVAC freight and materials in a fast-paced environment. The ultimate goal of this role is to provide strong customer service in a sales-oriented setting, procure, process, and dispatch products to customers and vendors for one of our established wholesale HVAC distributorships that carries multiple brands of equipment, parts and supplies.

Essential Duties/Accountabilities

Duties and responsibilities for the warehouse portion of the job will include but are not limited to:

  • Daily loading and unloading of products in truck for delivery to customers and/or other Sales Centers.
  • Receive, inspect and stock all merchandise.
  • Verify all items received to items ordered for accuracy.
  • Pick and verify orders for customers and inter-office transfers. Prepare orders for shipment as needed.
  • Responsible for daily checklist of truck and forklift maintenance.
  • Assist management with inventory counts and provide daily upkeep of the Warehouse.
  • Perform other duties as assigned.

Duties and responsibilities for the Sales Counter portion of the job will include but are not limited to:

  • Represent Baker Distributing Company as a leader in the industry ensuring maximum sales.
  • Interact with internal and outside sales people, vendors and contractors.
  • Responsible for showroom merchandising and re-stocking product.
  • Assist in resolving customer relations problems with both dealers and end users.
  • Complete sales order process for customers with efforts to up-sell associated items.
  • Service walk-in and telephone customers and assist with sourcing and shipping parts, inventory control and warranty administration.
  • Provide customer product and service needs by researching products via computer system, catalog, telephone or other reference sources.
  • Arrange stock on shelves or racks in sales area and keeps merchandise in order.
  • Apply suggestive selling techniques and up sells to current and prospective customers.
  • Conduct outgoing customer sales or service calls and resolve customer complaints.


Job Requirements

Qualifications

  • High School Diploma or GED required.
  • The ideal candidate: Minimum 1 year of Warehouse experience including forklift operation. Appliance lift experience is a plus. Excellent communication skills, a strong background in technical support, HVAC parts, and Customer Service/Sales with intermediate MS Office Capabilities, Data Entry, Estimating, Purchase Orders, Sales, Shipping/Receiving
  • Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry if possible. Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level. (+$1-2/hr more with experience)
  • Must be able to multi-task and work within daily deadlines.
  • Knowledge of common carrier (LTL) and full truckload logistics.
  • Must communicate effectively with customers and provide superior service.
  • High School Diploma or General Education Degree (GED) preferred.
  • Strong interpersonal skills including sales, problem solving, and customer service focus absolutely required.
  • Ability to work independently but meet assigned goals and objectives in designated time frames.
  • Capable of working in a fast-paced environment with skills to multi-task on different levels.
  • Excellent customer service mindset with the ability to develop long term relationships
  • Excellent written and verbal communication skills
  • Strong and creative problem-solving skills
  • Ability to work independently and in a team environment

Skills

  • Strong interpersonal skills
  • Excellent customer service mindset with the ability to develop long term relationships
  • Excellent written and verbal communication skills
  • Excellent analytical aptitude with a proven ability to analyze/interpret data
  • Strong and creative problem-solving skills
  • Strong estimating skills
  • Ability to work independently and in a team environment
  • Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Physical Demands and Work Environment:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
  • While performing the duties of this position, employee will work in warehouse/storeroom and sales center environments.
  • Employee may be subjected to all types of weather conditions.
  • Must be able to frequently lift up to 50 pounds.
  • The employee frequently is required to stand sit or walk, climb, kneel, crouch, or crawl.
  • Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • The employee may use equipment such as forklifts, pallet jacks and other warehouse equipment.


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