Shaw Contract is a global design leader in commercial flooring for some of the world's most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education and multi-family dwellings; supporting the spaces in which we work, learn, live, play and heal.
Architecture and Design End User Specialist with specific responsibilities to include daily sales calls on existing customers in the St. Louis, MO Area. Must present products to architects, designers, end users and other users. New end use business development skills are preferred. Additionally, he or she must continually prospect for viable new accounts while developing a key awareness of what is happening in the St. Louis, MO Area.
Characteristics to include honesty, integrity, hard work, enthusiasm and motivation.
Work with architects, designers, flooring contractors, end users, contractors, etc. to select appropriate products for their projects that fit within their design criteria, budget and time frame.
Travel daily throughout assigned area to call on existing customers and prospect new customers to solicit business.
Manage project from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk/ claim coordination( if necessary), and communication of maintenance program.
Must be motivated and comfortable working and supporting a closely knit team environment.
Must be able and competent to work with and manage customer base thru CRM (Customer Relationship Management) tool such as Salesforce.com
Follow up on a variety of leads from sources such as Dodge, CoStar, networking groups
Build relationships with existing and new customers by entertaining such as lunches, dinners or special events.
Account Manager must implement the selling process in St. Louis, MO Area; they must have the ability to make good judgment decisions. A full understanding of the product line is essential. Furthermore, an understanding of the application that each product serves is critical. The ability to interface/communicate with a diverse group of customers in a friendly and respectable manner is a must. The ideal candidate will possess a flexible personality and be able to communicate clearly to other persons, both orally and in written form. Account Manager must give presentations to architects, designers, and end-users to educate them on the flooring industry and how Shaw Contract brand can benefit them on their projects.
Build Trusting Relationships
Execute Action Plan
Build Customer Satisfaction
Adapt and Change
- Bachelor's degree or High School Diploma/GED and 3 years previous industry sales experience required.
Education in Design or previous work experience in Design industry to Design firm.
Candidate already living within or familiar with the St. Louis, MO Area.
Proven Local design community and organizational involvement.
Commercial flooring experience preferred, commercial furniture and commercial lighting experience also preferred.
Experience selling through institutional segments such as end-use, city, state, local governments, healthcare, and education also preferred.
Although our highly-distributed workforce can be found around the globe, Shaw Contract is based out of Cartersville, Georgia in our new highly-sustainable, world-class Create Centre facility, which is home to product development and marketing for our commercial division, demonstrating our commitment to hiring the best talent. We hire humble, collaborative and ambitious people and give them endless opportunities to grow and succeed. Shaw Contract is the commercial design brand for Shaw Industries Group, Inc., a vertically integrated manufacturer that supplies carpet, hardwood, laminate, resilient, tile & stone flooring products and synthetic turf to residential and commercial markets globally. Headquartered in Dalton, Georgia, and with manufacturing in the United States, Mexico and China, Shaw is a subsidiary of Berkshire Hathaway, Inc. with more than $4.5 billion in annual sales and 23,000 associates worldwide.
8 hour, day shift
Shaw is an Equal Opportunity Employer and is committed to providing a workplace free of discrimination, harassment, and retaliation. It is our policy to recruit, hire, train, and promote individuals in all job classifications without regard to race, color, religion, age, sex, sexual orientation, national origin, disability, veteran status, gender identity, or any other legally protected status.
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