Standard Chartered Bank Job - 30685616 | CareerArc
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Company: Standard Chartered Bank
Location: New York, NY
Career Level: Associate
Industries: Banking, Insurance, Financial Services


About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities

Perform all of the tasks associated with the Repo Middle Office task including:

  • Trade lifecycle management utilizing our Trade Processing System (Martini) including:
    • Allocations, terminations, amendments, cancellations, substitutions, repricing.
  • Aging Fail management – following up with Settlements, Clients and Front Office.
  • Stakeholder management, including extensive Front Office interaction, ensuring strong communication, transparency, appropriate prioritization and escalation.
  • Work closely with other onshore regions (Singapore, London) to ensure an effective follow the Sun model and globally consistent processes.
  • Close interaction and coaching of Hub teams in Chennai and Kuala Lumpur to resolve operational issues and up skill teams, in order to minimise distractions to FO
  • Enhance client experience through improved turnaround times, effective communication and quality assurance.
  • Maximize use of industry wide facilities targeting standardization and STP.
  • Support deliveries of key strategic infrastructure related initiatives and identify and drive process improvement initiatives.
  • Enhance KRI / KPIs and metrics for Repo product.
  • Provide subject matter expertise on the Repo Operations product to the business and clients.
  • Cross train on other lines of coverage, specifically the Credit/Bonds Middle Office products.
  • Own query remediation, trade life-cycling and other day-to-day processing, ensuring timely escalation, in order to minimise risk
  • Understand the Repo trade lifecycle from front to back and be the subject matter expert and go-to person for the core systems processing
  • Drive continuous improvement and innovate:
    • Partner with Technology to deliver transformation
    • Work with FO to identify booking model improvements and drive efficiency
  • Face of Operations to Repo Desk locally – primary point of contact:
    • Insulate FM from post execution processing / queries, represent Operations functions
    • Build team profile with the Front Office
    • Stakeholder engagement, 2-way flow of information – “Trusted Advisor”
  • New business enablement and solutions, partner to deliver strategic FM initiatives
  • Constantly seek opportunities to improve global consistency, work closely with the Hubs (GBS) and other regions to close gaps and standardise processes.
  • Build strong relationship with Hub teams (GBS) to facilitate efficient communications and speedy resolutions of issues:
    • Identify and close knowledge gaps within the Hubs through hands on training
    • Daily KPI monitoring vs SLA
  • Engage with industry bodies and vendors to identify opportunities to enhances processes and systems and drive efficiency
  • Be the subject matter expert for MIS, cost-per-trade, touch points per trade – drive their evolution and identify areas to proactively add value through improved data
  • Be aware of, and strive to reduce, vendor costs
  • Operations representation for external/internal and regulator scheduled audits:
    • Ensure Audit points are addressed within time lines
  • Achieve regulatory compliance and future proof the Middle Office model through a strong understanding of current rules and anticipation of upcoming regulations
  • Adherence to Ops Risk Framework standards of implementation and process management:
    • Continuous review of procedures and booking model

Our Ideal Candidate

Minimum Qualifications:

  • University degree preferred

Required Experience:

  • Subject matter expert of Repo products in terms of product characteristics, risk, market data and P&L:
  • Adherence to Ops Risk Framework standards of implementation and process management:
    • Middle Office experience from Sales or Trading support role specifically around Repo, Securities, and Fixed Income,
    • Minimum three years financial markets experience
    • Knowledge of Repo trade lifecycle, margin and collateral processing and trade flows
    • Knowledge of downstream processes including Confirmation and Settlement is an advantage
Required Skills:
  • Analytical and process improvement mindset
  • Strong inter-personal skills:
    • Confident communicator able to adapt style to Front Office and offshore colleagues
    • Ability to influence demanding individuals
    • Impact and gravitas to drive meetings with senior Ops and FO management
    • Demonstrate strong teamwork and values mindset
  • Thrive on working in fast paced environment while maintaining attention to detail
  • Fast learner with the ability to think out of the box and provide solutions
  • Knowledge of Martini/Apex, BTS, etc preferred.
  • Proficient in Excel (pivots, lookups and basic VBA an advantage)
Apply now to join the Bank for those with big career ambitions.

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