Standard Chartered Bank Job - 30328222 | CareerArc
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Company: Standard Chartered Bank
Location: China
Career Level: Mid-Senior Level
Industries: Banking, Insurance, Financial Services


About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviors - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realize their full potential and make a positive contribution to our organization. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities


  • Shaping country behaviours and culture through protecting the Bank against employee-related risk by:
    • Ensuring that the relationship between the Bank and its employees is managed appropriately within the Group ER and Conduct framework underpinned by clear standards and ultimately by relevant employment law.
    • Effectively managing key external stakeholder relationships with legal firms and local labour ministries (where relevant locally).


  • Champion ER's purpose and vision – be a brand ambassador for ER and the ER agenda.


  • Manage ER Products and Processes : Disciplinary Management, Grievance Management, Collective Consultation, Performance Improvement Planning, Redundancy and others
  • Disciplinary and Grievance Management: Adhere to the global process and standards for Disciplinary and Grievance Management including management of relevant: investigation(s), meeting(s), outcome delivery, appeals and misconduct flagging.
  • Manage informal issues/grievances with a view to preventing them from becoming a formal case.
  • Provide underperformance management and PIP process advisory support to People leaders, such as options to manage underperformance, terminations arising from a PIP, management of issues raised during a PIP.
  • Redundancy: Take ownership to support HRBPs and People Leaders with large scale restructuring and redundancy projects, and provide advice on complex / high risk redundancy situations.
  • Support the execution of country and regional Conduct agenda.
  • Support the regulatory references process. Review and where required, sign off ER related documentation produced by ER Operations, such as regulatory references to ensure accuracy.
  • Play relevant support and advisory role in relation to Close Personal Relationships and Multiple Functions.

People and Talent

  • Education and Training of HR and People Leaders
  • Proactively update HRBPs and People Leaders on recent employment law legislative changes and developments.
  • Support development of products, policies and processes to up-skill People Leaders in effectively dealing with ER matters.

Risk Management

  • Defining and managing employee-related risk across the country
  • Identify, assess, and monitor country ER process risks in line with overall operational risk management framework.
  • Create and implement suitable actions to mitigate identified risks.
  • Understand current local employment and discrimination law in local and international jurisdictions, together with employee trends to anticipate and minimize employee related risks.
  • Support management of any relevant country Standards and process dispensations as may be required.
  • Proactive analysis and guidance on ER trends.


  • Translation of country legislation and regulation into pragmatic actions for country teams
  • Build external networks and remain up to date with legislative change and developments and be viewed both internally and externally as an expert in the ER field.
  • Collaborate with HR Legal and Compliance and/or external legal counsel for advice and decision on interpretation of local laws and regulations and ER policies, procedures, cases in-country.
  • Primary accountability (where relevant) for communicating with local labour ministries on Employee Relations matters, and HR related policies and procedures.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders


  • Country/Business Management Groups ; People Leaders
  • Global ER colleagues
  • ER Operations
  • Country Head of HR/Country HRBPs
  • HR Legal
  • Compliance
  • Country Financial Crime Compliance
  • Country PRB


  • Legal firms
  • Labour Departments
  • Employer Associations
  • Industry peers

The Role Requirements

  • Degree in Human Resources or business-related discipline
  • Extensive Human Resources experience with exposure to investigative / employee relations duties.
  • Understanding of the various types of employee relations issues and subsequent consequence management
  • Exposure to legal or labour arbitration incidents is an added advantage
  • Detailed oriented, strong sense of accountability and results driven
  • Strong communication in English and Mandarin preference

Apply now to join the Bank for those with big career ambitions.

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