About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities & Our Ideal Candidate
• Accurate checking of documents & Signature Verification as per BR/PoA as per agreed Operating procedures and guidelines • Ensure Pre-processing activities are carried out as per the laid down guidelines. • To liaise with various downstream teams for set-up completion. • Monitor / Diarize / Generate MIS Reports and action as per the agreed terms with Line Manager and in-country. • To actively participate in BCP / DR and any other UAT • Ensure proper updation on completion status of daily Instructions and submission of EOD to country (CSG/I & CM). • Performing the daily EOD reconciliation • Ensure that Productivity / Accuracy MIS is updated online • To assist the Manager / Unit Manager in managing the day to day operations • Ensure all control procedures prescribed for control of Scanned / fax documents / email instructions / work flow instructions received are actioned as per SLA • Accurate Updating of Control Sheets / work flow system • Ensure that Knowledge on Systems and Procedures is updated by keeping track of periodical circulars and other instructions issued. • Ensure timely escalation to Senior Management of any exception noticed related to work and environment. • Ensure timely archival of records with service provider and proper maintenance of inventory of archived records. • Upholding the Values of the Group and Company always • Participate in test on knowledge and procedures, departmental quizzes, and Group / Companywide CSR Initiatives/Trainings always Ensure strict compliance to Group Code of Conduct. • Ensure proper maintenance of work stations and the environment of the Channels Services work place. • Ensure adherence of clean desk policy of GBO. • Ensure timely completion of all E learning courses. • To work on improvement of productivity and standardize the process from time to time to meet the necessary regulation/procedures/guidelines prescribed by Company/Group from time to time. • To take necessary tests and training as per Group and Company Requirements • Carryout adhoc responsibilities set by respective Managers / Associate Managers / Senior Managers from time to time • Compliance with all applicable rules/regulations of company and Group Policies • Compliance with the Group Money Laundering Prevention Policy • Compliance with Group Operational Risk procedures • To interact and manage the relationship between Country stakeholders and the business units as well as between other team members within C&S and GBS
Apply now to join the Bank for those with big career ambitions.
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