Standard Chartered Bank Job - 29773943 | CareerArc
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Company: Standard Chartered Bank
Location: Mumbai, MH, India
Career Level: Associate
Industries: Banking, Insurance, Financial Services


About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

JOB PURPOSE The purpose of the role is to :  Meet the business objectives initiated by the respective country CB business  Customer focus need-based selling  Deepen customer relationship and maximize penetration

1. Business Drivers  Achieve personal sales target  Segment focus, customer focus needs-based selling  Focus is to generate sales of anchored product (secured/unsecured as mandated) with bundling, along with cross-sell as mandated  Focus on anchored product (secured/unsecured as mandated) with bundling, mainly focused on outbound activities  Can take referral support for business as per laid down process  Focus on cross-sell opportunities as mandated

2. Customer Experience  Operational quality - Errors free customer application & documentation  Responsive and responsible selling  Practice appropriate sales and marketing skill

3. Risk Assurance  Conduct CDD, MLP & TCF diligently  Zero tolerance – Fraud, Mis-selling  Attend training, acquire knowledge and apply to job function  Adhere to all policies, guidelines and procedures, comply with local regulatory requirements  To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

KEY DIMENSIONS • Customers : Retail/Affluent/SME segment • Business Targets : As per Business Guidelines

KNOWLEDGE/SKILLS/EXPERIENCE • Minimum qualification should be Graduation. • Sales experience of at-least 1 year in the FMCG, Office automation or Retail Banking industry would be an advantage. • Experience in handling Home Loans of a Bank would be an advantage but not a pre-requisite. • Good knowledge of the selected market and customer segments would be an advantage. • Strong communication and negotiation skills with the ability to influence outcomes. • Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit.

Apply now to join the Bank for those with big career ambitions.

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