Job Summary and Mission
Starbucks is seeking a dynamicand effective Continuous Improvement(CI) Program Manager. The individual musthave experience in continuous improvement processes, Lean management, changemanagement and project management. Theindividual will inspire a passion for CI while training and implementingprograms at the Augusta Soluble Coffee Plant (ASCP) and the Georgia RoastingPlant (GRP).
Summary of Key Responsibilities
Responsibilities and essentialjob functions include but are not limited to the following:
-Leadthe process of instituting a CI culture at ASCP and GRP through partnerconnection at all levels within ASCP andGRP
-Leadpartner led CI program by engaging and inspiring partners at all levels to comeup with CI ideas and then guide partners through the implementation process
-Leadsproject teams and sub-teams to develop and implement new programs and processimprovements. Manages projects in accordance with Starbucks established programmanagement methodologies. Ensures that multiple projects meet specifiedtimelines and deliver expected results.
-Managesand monitors project/program schedules, progress and costs to ensure thatexpected results are delivered on time and within budget. Maintains, adjustsand updates project plans as needed. Consolidates, communicates and ensuresresolution of all issues. May develop and collect performance metrics.
-Representsbusiness unit, department or functional area on cross-functional project teams.Provides functional expertise to assess potential financial and operationalimpact.
-Teachand lead cross functional teams through Lean Six-Sigma concepts, CI methodology,Kaizen events and process improvements to drive key KPIs in cost, delivery,quality and safety of the site
-Identifyopportunities to increase efficiency, reduce costs, maximize asset utilizationthrough application of Lean concepts and data analysis
-Analyzeproblems, identify issues, summarize findings and recommend courses of actions
-Supportthe execution of a site-specific strategic plan
-Engagethe Starbucks manufacturing network to learn best practices and assist inimplementing at ASCP and GRP.
-Projectmanagement, including all elements of scope, time, cost, risk, quality,integration, procurement, human resources and communications (7 years)
-Workingacross functional areas to develop effective business solutions that align withcompany and business unit/department objectives (7 years)
-Building,leading and mentoring teams (5 years)
-Managingcomplex large-scale or multiple mid-sized projects (5 years)
-Collectingdata using multiple methods and analyzing data to generate actions (5 years)
-Mentoringother project managers in program and project management (2 years)
Required Knowledge, Skills andAbilities
-Abilityto communicate clearly and concisely, both orally and in writing
-Abilityto lead people and cross functional teams using influence
-Abilityto balance multiple priorities and meet deadlines
-Abilityto lead and mentor team members
-Proficiencyin Microsoft Word, PowerPoint, Excel, Power BI, and Project
-Abilityto define objectives, scope and resources for projects extending beyond adepartment or business unit
-Generalknowledge of business unit, department or functional area's processes andsystems
-Understandingof business unit, department or functional area's goals and practices
-Strongproblem-solving and analytical skills
-Abilityto establish cross functional, collaborative relationships with businesspartners
-Knowledgeof basic business principles and company goals and objectives
-Advancedknowledge of project management methodologies, from initial justificationthrough implementation and evaluation
-Abilityto lead complex program and project efforts to completion
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