Starbucks Job - 30804493 | CareerArc
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Company: Starbucks
Location: Seattle, WA
Career Level: Entry Level
Industries: Food, Beverage

Description

Commessa

Job Summary and Mission

This position contributes to success of the Roastery & Reserve Store through demonstrating a passion for service to our customers by thoughtfully curating an authentic Italian food experience. Commessa's are brand ambassadors for food curiosity and stewards of quality that providefriendly and engaging connections, within a fast-paced environment. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Food Expert & Brand Ambassador:

    • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.

    • Provide unique Princi food service experience for every customer

    • Serve as in-store food expert providing exceptional knowledge of food and beverages as well as information on quality of ingredients and how our products are made

    • Demonstrate impeccable composure and ability to thrive in ambiguous situations. Maintains a calm demeanor during periods of high volume or unusual events

    • Consistently adheres to all recipe and presentation standards

    • Follows health, safety and sanitation guidelines for all products

    • Contributes to positive team environment

    • Maintains regular and consistent attendance and punctuality

Service:

    • Anticipates customer and store needs by constantly evaluating environment and customers for cues

    • Delivers exceptional customer service to all customers leading with customer connection and seeking to discover and respond to customer needs

    • Supports execution of Roastery and Reserve special events as needed

Sales:

    • Maintain knowledge of a wide variety of rotating food and beverage items

    • Engage customers and leverage selling skills through recommendations, suggested food and beverage pairings

    • Maintain knowledge of Princi retail merchandise

Operations:

    • Follows Starbucks operational policies and procedures, including those for cash handling and safety and security.

    • Maintains a clean and organized workspace so that partners can locate resources and product as needed

    • Ensures item availability by assisting in production planning

    • Prepares, finishes and assembles food items

    • Utilizes necessary kitchen equipment to prepare food

    • Supports inventory management, receiving and storage of food deliveries

    • Stocks food display case and all supplies and wares needed for service

    • Maintains the food case to create an abundant and full display throughout the day



Job Qualifications

Basic Qualifications

    • Experience in the culinary or service industry (i.e. kitchen, restaurant, bar, or hospitality)

    • Reading, writing, and verbal proficiency in the English language

    • Ability to bend, twist, squat, reach, crawl, push/pull, climb stairs, and stand for long periods of time

    • Ability to carry 35lb on a consistent basis

    • Available to work flexible hours, which could include early mornings, evenings, weekends, and

Preferred Qualifications

    • Baking or Culinary Certification/Degree

    • Health code certification

    • Additional languages beneficial

    • High attention to detail, strong work ethic, ability to multitask and prioritize

    • Ability to learn quickly

    • Ability to understand and carry out verbal and written instructions and request clarification when needed

    • Strong interpersonal skills

    • Ability to work as part of a team, building positive working relationships with other team members

    • Basic culinary knife skills



Starbucks and its brands are an equal opportunity employer of all qualified individuals.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com


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