Reports To:Office Manager, Head Cashier
Workers Supervised: None
FLSA Status: Non- Exempt
EEO Job Code: Sales Worker
I. Job Summary
The cashier interacts with the customer by greeting and assisting them at point of sale and, once transaction is complete, thanking them for their business. Answering the phone and acting as operators to connect parties is sometimes required. This is a highly visible position and it is most important the individual is personable, friendly, and courteous at all times. It requires the ability to interact well with customers, salespeople, office manager, and all other employees. Good memorization skills are needed.
A. Education: Basic education that includes ability to competently read and write.
B. Training and Experience: No training or experience required, but cashier experience (typing, and key punch skills) preferred
C. Job Knowledge: Must be able to count back change accurately. Cashiering skills and building industry knowledge preferred.
D. Physical Demands: Work requires little physical effort, involves standing, walking, and some light lifting on a regular basis. Works mostly in air-conditioned environment. (Important: This job is classified in the physical demands section of the job description [Form IV-31] as constant light duty work and occasional medium work. This form should be reviewed with and signed by the applicant.)
III. Essential Duties and Responsibilities
A. Must be familiar and in compliance with Stine Policies and Procedures
B. Record customer purchases on either a cash register or a point-of-sale terminal.
C. Provide customer with appropriate receipt for each transaction.
D. Watch for shoplifters and take action, in line with company policy, that will discourage shoplifting.
E. Watch for shoppers who may need assistance and provide needed advice or information.
F. Keep checkout area orderly.
G. Serve as general information center for the entire store.
H. Take incoming telephone calls.
I. Handle merchandise returns and exchanges.
J. Maintain an adequate stock of paper, forms, etc., for operation of register.
K. Attend store meetings, training sessions, etc., as arranged by Stine.
L. Maintain price information for reference when any question on the price of an item arises.
M. Insert the specified amount of change into the register at the beginning of each business day.
N. Help train new cashiers.
O. Screen credit cards before acceptance and Make necessary calls on credit cards.
P. Page over the public address system and radio when necessary.
Q. Check invoices during slow checkout periods.
R. Remove cash and records from register at the close of each business day.
S. Complete end-of-day procedures for cashier.
The above duties are not intended, nor should they be considered, a complete list of responsibilities. Times may arise when additional responsibilities are given by management as business necessities.
Physical Demands and Environmental Conditions
Physical Demands and Environmental Conditions are components of Worker Characteristics. Physical Demands analysis is a systematic way of describing the physical activities that a job requires. It is concerned only with the physical demands of the job; it is not concerned with the physical capacity of the worker. Environmental Conditions are the surroundings in which a job is performed. To be considered present, an Environmental Condition must be specific and related to the job.
We, at Stine, Inc. have attempted to classify each in one of five categories, which could involve up to 20 factors in physical demands and 14 factors in environmental conditions. Each position is performed as a constant routine in the job function or is occasionally performed. A further definition of each physical demand and/or environmental condition with the examples can be in the “Handbook for Job Analysis”: put out by the Department of Labor. It can be reviewed with the office manager at each store.
Constant – LIGHT WORK
Exerting up to 20 pounds of force occasionally, or up to 10 pounds of force frequently, or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing or pulling of arm or leg controls; or (3) when the job requires working at a production rate pace entailing the constant pushing or pulling of atrials even though the weight of those materials is negligible. Also, may include the following; climbing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, near acuity and depth perception, accommodation, color vision and field of vision. Environmental condition factors may include wet and/or humid, noise intensity level of moderate.
Occasional – MEDIUM WORK
Exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force frequently, or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Light Work. Also, may include the following physical demands; climbing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, near acuity and depth perception, accommodation, color vision and field of vision. Environmental condition factors may include wet and/or humid, noise intensity level moderate, atmospheric conditions, exposure to weather, proximity to moving mechanical parts and working in high, exposed places.
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