We are looking for an Account Manager who is an expert advisor, and comfortable working with company execs from a variety of industries. You are passionate about brand strategy and the strategy behind great design, but careful to back it up with data. On a daily basis, you'll work with client and agency staff to implement complex and/or multiple projects in support of client goals. You will develop plans, execute them and grow relationships in the process while guiding clients and agency personnel. Desired skills and experience: - Ability to execute full life-cycle project management including, but not limited to, analysis of client requirements, scoping, scheduling, functional team hand-offs and strategizing activities. - Ability to create and translate brand strategy into a tactical plan & implement the plan. - Have full understanding of both the agency's and the clients workflow processes. - Partners with agency leadership to establish resource requirements and marshals resources as needed. - Maintain regular communication with both client and internal teams. - Provide the client and agency leadership with real-time status on all projects as needed/requested.
- Agency experience - Creates appropriate internal documentation to support projects and effectively communicates project/task goals, issues, timelines, meeting notes, etc. to project team and agency leadership. - Identify potential risks; manage communication and change control processes. - Manage third party vendors as necessary. - Excellent decision-making, organizational, planning and problem-solving skills with proven ability to identify/prioritize critical issues. - Demonstrate consistency across all project work and communication. - Perform and complete assignments on time while multi-tasking. - Constantly manage client expectations and those of agency personnel as needed.
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