The Neighborhood at Tellico Village is a beautiful community in Loudon, TN, with more than 50 units offering assisted living and Alzheimer's care.
At this time, we are seeking a Concierge to join our team!
- Monitors all incoming public traffic and assists with job applicants.
- Receives guests and other in a courteous, polite and warm manner.
- Respond to the needs of residents, families and visitors by providing immediate assistance.
- Appropriately and accurately prepares and distributes routine correspondence.
- May provide clerical and administrative support to the various departments.
- Receive and follow reception schedule/instructions from supervisor and as outlined in established policies and procedures.
- Operate paging/telephone system as required.
- Answer telephone, determine nature of call and relay information or route call as appropriate.
- Ability to answer the telephone, take detailed messages, respond to verbal inquiries, take direction from different sources, handle multiple tasks and be organized in a fast paced environment. Typing of 30-40 wpm may be required if secretarial support is needed at the community.
- Must enjoy working with the elderly and able to accept constructive criticism. Ability to interact with residents who are highly susceptible to common illness without posing additional health risks and must maintain a professional appearance.
- Knowledge of and demonstrated skills in general office procedures.
- Strong organizational skills; oral and written communication skills.
- Able to project a professional image.
Our Core Values
- We Put People First
- We Act With Integrity
- We Mind the Business
- We Listen, Then Act Decisively
- We Work to be Our Best
The Five Star Senior Living division includes more than 280 Independent Living, Assisted Living, Alzheimer's/Memory Care, Healthcare Centers with Skilled Nursing & Rehabilitation and Continuing Care Retirement Communities. With communities in over 30 states and more than 25,000 team members, Five Star is committed to maximizing our residents' independence and enhancing their lifestyles.
The Ageility division provides both inpatient and outpatient services to over 150 communities. These services are provided both within Five Star and to customers externally. We offer Physical, Occupational and Speech Therapy Services. Our specialty programs includes our Step up to Stop falls Program, "Connections" our memory care therapy program, and our executive functioning program that focuses on cognitive strategies aimed at keeping our residents independent in areas such as medication management and house hold functions.EEOC Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star's employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.
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