Thermo Fisher Scientific Job - 30678433 | CareerArc
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Company: Thermo Fisher Scientific
Location: Tokyo, Japan
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech

Description

Job Description

Responsibilities:

  • Understand company and business strategies and challenges
  • Partner with commercial business groups and functions, particularly sales and service business counterparts
  • Capture business requirements, propose, evaluate and deploy business solutions and system platforms to meet business needs and drive business growth
  • Support current local applications/systems by collaborating with the support teams as well as business counter parts
  • Understand and analyze existing business processes, identify gaps between system and user processes, find issues and opportunities
  • Propose opportunities of process improvement and system enhancements
  • Consult for current local applications/systems and develop and deliver system solutions to improve business efficiency and productivity
  • Work and coordinate with global IT teams and regional offshore support and development teams to review and resolve system issues in a timely and quick manner to minimize business impact and maintain system availability and reliability
  • Develop and manage good relationships with user groups and all stakeholders, establish and maintain relationships with key customer accounts and vendors
  • Document business processes, system technical specs and solutions, and project requirements, share with and present to users in an effective and easy-to-understand way.

Requirements:

  • Bachelor's degree or Master's degree in IT or Business
  • 6+ years of experience working as an IT professional and/or Business Analyst
  • 3+ years of experience working as an IT technical support
  • 1+ years of experience in project management and proven project management ability
  • Knowledge and skill of
    • Programing skill, C#, PHP
    • RDB maintenance skill, SQL, SQL Server, Oracle
    • Web contents maintenance skill, ASP.net
  • Strong business analytical and problem-solving skills.
  • Fluent Japanese ability (both written and verbal) and good English ability for reading/writing and business conversation
  • Excellent communication and interpersonal skills
  • Knowledge and skill
    • Project management experience and knowledge
    • Cloud technologies, AWS
  • Fluent in both Japanese and English
  • Basic understanding of processes of ERP and CRM systems
  • Working experience in healthcare/pharmaceutical/biotech industry for a multinational company is a plus



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