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Company: Thermo Fisher Scientific
Location: United States of America
Career Level: Mid-Senior Level
Industries: Healthcare, Pharmaceutical, Biotech

Description

Job Description

Job description: Research Account Manager
Location: Lombardy area

CORE FUNCTIONS:
Promotes/sells/secures orders from existing and prospective customers through a relationship-based
approach.
Demonstrates products and services to existing/potential customers and assists them in selecting those best
suited to their needs.

DETAILS OF FUNCTION:
Establishes, develops and maintains business relationships with current customers and prospective
customers in the assigned territory/market segment to generate new business for the organizations
products/services.
Makes telephone calls and in-person visits and presentations to existing and prospective customers.
Researches sources for developing prospective customers and for information to determine their potential.
Develops clear and effective written proposals/quotations for current and prospective customers.
Expedites the resolution of customer problems and complaints.
Coordinates sales effort with marketing, sales management, accounting, logistics and technical service
groups.
Analyzes the territory/markets potential and determines the value of existing and prospective customers
value to the organization.
Creates and manages a customer value plan for existing customers highlighting profile, share and value
opportunities.
Identifies advantages and compares organizations products/services.
Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the
territory/segment.
Supplies management with oral and written reports on customer needs, problems, interests, competitive
activities, and potential for new products and services.
Keeps abreast of product applications, technical services, market conditions, competitive activities,
advertising and promotional trends through the reading of pertinent literature and consulting with marketing
and technical service areas.
Participates in trade shows and conventions.

QUALIFICATIONS:

Must possess 1-2 years of sales experience in the life sciences/biotechnology sector.
Possession of a post-secondary degree in Biology, Chemistry
Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach).
Must be results-orientated and able to work both independently and within a team environment.
Must possess excellent verbal and written communication skills.
Proficiency in using Microsoft Office Suite applications and contact management software.
Valid drivers license.




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