Thermo Fisher Scientific Job - 32929255 | CareerArc
  Search for More Jobs
Get alerts for jobs like this Get jobs like this tweeted to you
Company: Thermo Fisher Scientific
Location: Tijuana, B.C., Mexico
Career Level: Mid-Senior Level
Industries: Healthcare, Pharmaceutical, Biotech

Description



What will you do?

  • Daily Incident resolution and Request fulfillment
  • Identify, research, and resolve technical problems for individuals and groups in an efficient manner, recognizing the proper course of action to take, communicating and escalating severe issues as appropriate
  • Manage incoming and outgoing asset inventory of hardware, software, and peripherals
  • Perform knowledge transfers among team members by preparing and maintaining documentation for processes, procedures, written instructions, and solutions to problems
  • Collaborate with team members to identify and recommend process, system, hardware, and software improvements and/or upgrades to increase efficiency, enhance workflow and improve customer satisfaction
  • Provide escalated technical support for both hardware and software issues that may arise
  • Provide smart hands for Telecom, network and server support.
How will you get there?
  • Education: Bachelors Degree in IT or Systems related field
  • + 4 years of experience in a similar role
  • Well organized and customer focused
  • Good communication skills
  • Bilingual (English – Spanish)


To Apply, please click the following link: https://thermofisher.contacthr.com/75878346


 Apply on company website